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Returns and Refunds

We want every customer to receive healthy, high-quality plants and gardening supplies. If we make a mistake or your order arrives damaged, we'll make it right.

Live Plants, Bulbs, & Seeds

Because these are living or perishable products, we do not accept returns on:

  • Live plants

  • Bare-root plants

  • Bulbs and corms (including saffron)

  • Opened seed packets

  • Seed potatoes

  • Garlic

  • Asparagus crowns

  • Other live planting stock

If your order arrives damaged or we shipped the wrong item, contact us within 7 days so we can arrange a replacement or refund.

Garden Supplies & Soil Amendments

Unused, unopened non-perishable products may be returned within 30 days of purchase.

Incorrect Orders

If we shipped the wrong item or omitted part of your order, we'll correct the mistake at no cost to you.

Refunds

Approved refunds will be issued to the original payment method.

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©2026 by East Portland Plant Buying Club.

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